
Process Operations Director
1 day ago
We're seeking a highly accomplished and dynamic professional to spearhead our GPay Process Operations.
Role: Process Operations Director
Team Size: 150+
Key Responsibilities:- Lead and manage a team of 150+ associates in the GPay Process.
- Drive operational excellence, ensure process compliance, and deliver performance metrics.
- Mentor and motivate team leaders to achieve business objectives.
- Collaborate with stakeholders to enhance efficiency and customer satisfaction.
- Proven experience in managing large-scale operations (100+ team members).
- Strong leadership, analytical, and people management skills.
- Exposure to fintech / BFSI / payment domain preferred.
- Ability to drive performance in a fast-paced environment.
This is an exciting opportunity for a seasoned leader to make a meaningful impact.
Our ideal candidate will be passionate about driving business growth, possess excellent communication skills, and be able to motivate their team to achieve high performance.
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