Senior Service Delivery Executive
4 days ago
Company Overview:
SVS Corporate Services is a leading recruitment consultancy dedicated to providing personalized and client-centric solutions. Our mission is to connect talent with opportunities and drive success for both candidates and clients. We take a unique approach to recruitment, focusing on tailoring our services to the specific needs of our clients. Our expertise spans across various industries, and we are equipped to meet the unique challenges of each sector.
Job Description:
This senior role involves managing a team of service professionals in Chennai, India. The ideal candidate will have 7-10 years of experience in a service management position and possess strong managerial skills to lead and mentor their team.
Key Responsibilities:
- Develop and implement service strategies to meet regional objectives
- Manage a team of service professionals and coordinate regional service activities
- Ensure high levels of customer satisfaction and retention in the region
- Monitor service performance metrics and optimize service processes
- Collaborate with other departments to improve overall service quality and efficiency
Required Skills and Qualifications:
- 7-10 years of experience in a service management role
- Strong managerial skills to lead and mentor a team
- Excellent communication and interpersonal abilities
- Proven track record in team building and motivation
- Effective job delegation and decision-making skills
- Proficient in conflict management and problem-solving
Salary Information:
The estimated annual salary for this role is approximately ₹4,500,000 - ₹6,750,000 (based on industry standards in Chennai, India). This figure may vary depending on factors such as qualifications, experience, and performance.
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