Quality Assurance Associate IV
4 weeks ago
At Conduent Business Services, we deliver exceptional outcomes for our clients and the millions of people who count on us.
Key Responsibilities
- Business Support and technical work, utilizing data organizing and coordination skills.
- Task Execution based on established procedures.
- Process Improvement, proposing enhancements to operational processes and methods.
Work Environment
Cross-functional Collaboration, working with teams to achieve company goals and deliver high-quality services.
Requirements
- Operational Knowledge, proficient in a range of processes and procedures.
- Leadership Skills, guiding peers and team members while serving as a technical expert.
- Problem Solving, evaluating issues and solutions to provide the best outcome for clients and end users.
- Interpersonal Skills, effective communication and empathetic demeanor.
Additional Responsibilities
- Transaction Monitoring for compliance and performance standards.
- Process Development and implementation of key improvements.
- Training and Coaching, developing systematic approaches and QA processes.
Why Join Us
At Conduent Business Services, we value individuality and offer opportunities for personal growth and development.
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