CMDB Service Mapping Expert
2 days ago
Are you an experienced IT professional looking to leverage your skills in CMDB management, service mapping, and CI relationship identification? TQuanta Technologies Pvt. Ltd. is seeking a highly skilled CMDB Service Mapping Lead to join our team.
TQuanta Technologies Pvt. Ltd. offers a competitive salary of $120,000 - $180,000 per year based on experience for this challenging role.
Key Responsibilities:
- Design and implement comprehensive service maps within the ServiceNow CMDB.
- Collaborate with stakeholders to gather requirements and define the scope for service mapping initiatives.
- Configure and maintain service mapping rules, patterns, and discovery schedules.
Required Skills and Qualifications:
- 10+ years of experience in CMDB management, with a focus on service mapping and CI relationship identification.
- Certification in CMDB (e.g., ServiceNow Certified Implementation Specialist - Service Mapping) is preferred.
- Strong understanding of IT service management (ITSM) processes, including change management, incident management, and problem management.
- Proficiency in ServiceNow CMDB and discovery tools, with hands-on experience in configuring and maintaining service maps.
- Excellent analytical and problem-solving skills.
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