CMDB Service Mapping Expert

2 days ago


Bengaluru, Karnataka, India TQuanta Technologies Pvt. Ltd. Full time
Job Overview
Are you an experienced IT professional looking to leverage your skills in CMDB management, service mapping, and CI relationship identification? TQuanta Technologies Pvt. Ltd. is seeking a highly skilled CMDB Service Mapping Lead to join our team.

TQuanta Technologies Pvt. Ltd. offers a competitive salary of $120,000 - $180,000 per year based on experience for this challenging role.

Key Responsibilities:
  • Design and implement comprehensive service maps within the ServiceNow CMDB.
  • Collaborate with stakeholders to gather requirements and define the scope for service mapping initiatives.
  • Configure and maintain service mapping rules, patterns, and discovery schedules.

Required Skills and Qualifications:
- 10+ years of experience in CMDB management, with a focus on service mapping and CI relationship identification.
- Certification in CMDB (e.g., ServiceNow Certified Implementation Specialist - Service Mapping) is preferred.
- Strong understanding of IT service management (ITSM) processes, including change management, incident management, and problem management.
- Proficiency in ServiceNow CMDB and discovery tools, with hands-on experience in configuring and maintaining service maps.
- Excellent analytical and problem-solving skills.

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