ServiceNow CMDB Architect Lead

2 weeks ago


Bengaluru, Karnataka, India TQuanta Technologies Pvt. Ltd. Full time
About the Role
We are seeking an experienced CMDB Service Mapping Lead to join our team at TQuanta Technologies Pvt. Ltd. As a key member of our IT organization, you will be responsible for designing, developing, and maintaining service maps within the ServiceNow CMDB using the ServiceNow platform.

TQuanta Technologies Pvt. Ltd. offers a competitive salary of $150,000 - $200,000 per year based on experience for this challenging role.

Responsibilities:
  • Service Mapping Design and Configuration.
  • Discovery Tool Integration.
  • Relationship Identification and Validation.
  • Impact Analysis and Dependency Mapping.
  • Documentation and Knowledge Sharing.

Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 10+ years of experience in CMDB management, with a focus on service mapping and CI relationship identification.
- Strong understanding of IT service management (ITSM) processes, including change management, incident management, and problem management.
- Certification in CMDB (e.g., ServiceNow Certified Implementation Specialist - Service Mapping) is preferred.
- Proficiency in ServiceNow CMDB and discovery tools, with hands-on experience in configuring and maintaining service maps.

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