
Customer Service Representative for Automotive Parts
1 day ago
We are seeking a skilled Customer Service Representative to join our team. As an automotive parts specialist, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Customer Support: Manage daily customer requests through various communication channels and provide timely solutions.
- Product Knowledge: Conduct sales and process returns while continuously enhancing knowledge of products and services.
- Problem Solving: Analyze customer needs and develop effective solutions to address complaints and inquiries.
- Record Keeping: Maintain accurate records of customer interactions, comments, and complaints.
- Experience: Demonstrated experience in customer service with a focus on automotive repair and parts knowledge.
- Tech Skills: Proficiency in English and digital literacy.
- Soft Skills: Strong analytical and problem-solving abilities, adaptability, teamwork skills, and ability to work under pressure.
- Remote Work: Ability to work remotely in shifts aligned with market operational hours.
- Personal Growth: Willingness to achieve goals and pursue self-improvement opportunities.
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