Omnichannel Operations Manager

3 weeks ago


Bengaluru, Karnataka, India Lilly Full time

We're seeking an Operations Manager to lead our US Medical Omnichannel Operations team.

Key Responsibilities:

  • Develop and implement data-driven operations strategies to enhance personalized marketing campaigns.
  • Collaborate with cross-functional teams to integrate technology-driven data management and analytics.
  • Ensure seamless operations of the omnichannel recommendation engine platform.
  • Drive process improvement and innovation in TechOps.

Requirements:

  • Bachelor's degree in quantitative or IT-related fields.
  • 3+ years of experience in manipulating and mining large data sets using SQL.
  • Strong understanding of technology-driven data management and analytics.
  • Good verbal and written communication skills.

Preferred Qualifications:

  • Prior experience in executing operations programs that use data-driven decision engines.
  • Certifications in SQL or other querying/programming languages.
  • Experience working in Agile/Scrum setups.
  • Fundamental understanding of the digital marketing ecosystem.

Lilly is an equal opportunities employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.



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