US Medical Omnichannel Operations/Development IC Lead
1 month ago
We're seeking a highly experienced business technology operations and solutions professional to lead the operational execution and continuous enhancement program for the omnichannel recommendation engine platform (ZAIDYN) at Lilly.
This platform will drive SF and marketing campaigns for Eli Lilly USA, providing recommendations on "what should we do next" to the sales and marketing teams at the individual doctor level, enabling better decision making and improving customer experience.
Key responsibilities include:
- Leading the execution of complex commercial operations programs using a wide variety of tools and technologies
- Integrating AI/ML-driven recommendation engines to automate operations
- Project/program management delivery accountability and direct people management responsibilities
- Strong understanding of how technology-driven data management and analytics drive better personalized marketing campaigns
Preferred qualifications include an MBA or Masters degree in Business specializations, advanced certifications in Process Improvement, and prior experience with executing and managing US pharmaceutical digital marketing operations.
Lilly is an equal opportunity employer and welcomes applications from diverse candidates.
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