Omnichannel Operations Specialist

3 weeks ago


Bengaluru, Karnataka, India Lilly Full time

We're looking for individuals who share our passion for making life better for people around the world.

Lilly, a global healthcare leader, is seeking a talented professional to join our team in building and in-housing a state-of-the-art Customer Data Platform.

This platform will ingest various data sources, run advanced personalized marketing models, and integrate seamlessly with other Lilly platforms, providing recommendations to sales and marketing teams at the individual doctor level.

As part of this team, you'll be responsible for operating the omnichannel 'Next Best Engagement' recommendation engine platform, driving SF and marketing campaigns for Eli Lilly USA.

Mandatory Requirements:

Technical and Behavioral Skills:

  • Bachelor's degree in quantitative/IT related fields (Engineering, operations, IT/IS)
  • Proven experience working with Customer Data Platforms or Data Management Platforms
  • 3-5 years total experience, with 1-2 years' in manipulating and mining large data sets using SQL
  • Strong understanding of technology-driven data management and analytics
  • Good verbal and written communication skills

Preferred Qualifications:

  • Prior experience in executing operations programs that use data-driven decision engines
  • Fundamental understanding of the digital marketing ecosystem
  • Understanding of HCP and Patient engagement strategies
  • Certifications in SQL or other querying/programming languages
  • Experience working in Agile/Scrum setups

Lilly is an equal opportunity employer and does not discriminate based on age, race, color, religion, gender, sexual orientation, or any other protected status.



  • Bengaluru, Karnataka, India Lilly Full time

    We are looking for a highly skilled and motivated individual to join our team as an Omnichannel Operations Specialist - Associate. This role will be responsible for operating the omnichannel recommendation engine platform (ZAIDYN) which will drive SF and marketing campaigns for IBU Eli Lilly.Mandatory Requirements:Technical and Behavioral...


  • Bengaluru, Karnataka, India Lilly Full time

    We're seeking a skilled professional to join our team at Lilly, a global healthcare leader. As an Omnichannel Orchestration specialist, you will play a key role in driving cutting-edge technology-driven business operations, with a focus on quality assurance and continuous improvement.This position will be responsible for operating the omnichannel 'Next Best...


  • Bengaluru, Karnataka, India Lilly Full time

    We're seeking an Operations Manager to lead our US Medical Omnichannel Operations team.Key Responsibilities:Develop and implement data-driven operations strategies to enhance personalized marketing campaigns.Collaborate with cross-functional teams to integrate technology-driven data management and analytics.Ensure seamless operations of the omnichannel...


  • Bengaluru, Karnataka, India Lilly Full time

    Job OverviewWe are seeking a highly skilled Digital Transformation Specialist to lead the operational execution and continuous enhancement of our omnichannel recommendation engine platform (ZAIDYN) for Eli Lilly USA.


  • Bengaluru, Karnataka, India Lilly Full time

    We're seeking a skilled professional to join our team at Lilly, a global healthcare leader. As a US Medical Omnichannel Operations Specialist, you will play a key role in driving cutting-edge technology-driven business operations.Mandatory Requirements:Technical and Behavioral Skills/Qualifications:Bachelor's degree in quantitative/IT related fields...


  • Bengaluru, Karnataka, India Lilly Full time

    We're seeking an experienced professional to lead our omnichannel operations team, focusing on data-driven decision making and process improvement.As a key member of our team, you will be responsible for operating our state-of-the-art recommendation engine platform, driving sales and marketing campaigns for Eli Lilly USA.Key qualifications include a...


  • Bengaluru, Karnataka, India Lilly Full time

    We're looking for professionals who are passionate about driving business excellence in a fast-paced environment.At Lilly, we strive to make a meaningful difference in the lives of patients worldwide. Our team is responsible for operating the omnichannel recommendation engine platform, which drives sales and marketing campaigns for IBU Eli Lilly.As a key...


  • Bengaluru, Karnataka, India Lilly Full time

    About LillyLilly is a global healthcare leader dedicated to making life better for people around the world. With a presence in over 70 countries, we strive to discover and bring life-changing medicines to those who need them.Job SummaryWe are seeking a highly motivated and detail-oriented Omnichannel Operations Associate to join our team. As a key member of...


  • Bengaluru, Karnataka, India Lilly Full time

    We're looking for professionals who can drive cutting-edge technology-driven business operations at Lilly. As part of our team, you'll be responsible for operating the omnichannel recommendation engine platform (ZAIDYN) which will drive sales and marketing campaigns for IBU Eli Lilly.Mandatory Requirements:Bachelor's degree in quantitative/IT related fields...


  • Bengaluru, Karnataka, India Lilly Full time

    Job OverviewWe are seeking a skilled Omnichannel Operations and Data Analytics Professional to join our team at Lilly. As a key member of our organization, you will play a vital role in driving cutting-edge technology-driven business operations.


  • Bengaluru, Karnataka, India Lilly Full time

    Job Title: IBU Omnichannel Operations – ES + Config BU LeadWe're seeking a highly skilled and experienced professional to lead our IBU Omnichannel Operations team in the ES + Config Business Unit. As a key member of our team, you will be responsible for driving cutting-edge technology-driven business operations, with a focus on quality assurance and...


  • Bengaluru, Karnataka, India Indegene Full time

    At Indegene, we are seeking a highly skilled Brand Management Specialist to join our team. As an expert in aligning customer segments and devising omnichannel marketing operations, you will play a critical role in delivering exceptional customer experiences for our big Pharma clients.This is a fantastic opportunity to work at the exciting intersection of...


  • Bengaluru, Karnataka, India Lilly Full time

    About UsWe're a global healthcare leader committed to improving the lives of people worldwide.Job OverviewWe're seeking professionals interested in driving cutting-edge technology-driven business operations with a focus on quality assurance and continuous improvement.ResponsibilitiesOperate the omnichannel recommendation engine platform (ZAIDYN) to drive SF...


  • Bengaluru, Karnataka, India Teva Pharmaceuticals Full time

    The OpportunityThe Commercial IT Product Owner (International Markets) is a strategic tech partner to the business, accountable for strategy, delivery, and innovation of Omnichannel Commercial IT solutions and capabilities that enable and support Teva's business strategy within the Digital Commercial function of Europe and International Markets.Key...

  • Omnichannel Director

    3 weeks ago


    Bengaluru, Karnataka, India Victoria's Secret Full time

    Job Title: Director OmnichannelDescription:As a Director Omnichannel at Victoria's Secret, you will be instrumental in driving the strategy for Mobile App and Stores Technology areas for all project deliverables.The ideal candidate will have extensive experience with the latest mobile and web technologies and frameworks, along with good collaboration skills...


  • Bengaluru, Karnataka, India Lilly Full time

    At Lilly, we're committed to making life better for people around the world. We're seeking a skilled Operations Professional to join our team and drive business growth through data-driven sales and marketing strategies.As a key member of our IBU team, you'll be responsible for operating our state-of-the-art recommendation engine platform, ZAIDYN, to enable...


  • Bengaluru, Karnataka, India Lilly Full time

    We're seeking a highly experienced business technology operations and solutions professional to lead the operational execution and continuous enhancement program for the omnichannel recommendation engine platform (ZAIDYN) at Lilly.This platform will drive SF and marketing campaigns for Eli Lilly USA, providing recommendations on "what should we do next" to...


  • Bengaluru, Karnataka, India Lilly Full time

    About the Role:Lilly is looking for a Senior Operations Lead for ES and Config BU to drive cutting-edge technology-driven business operations in our Omnichannel Operations team.Main Responsibilities:Leading the execution of complex commercial operations programs using a wide variety of tools and technologies.Integrating AI/ML-driven recommendation engines to...


  • Bengaluru, Karnataka, India Lilly Full time

    Leveraging Data to Drive Personalized MarketingWe're seeking professionals to join our team in building and operating a state-of-the-art Customer Data Platform (CDP). This platform will ingest a wide variety of data sources, run advanced personalized marketing models, and integrate seamlessly with Lilly's SF and marketing operations platforms.As part of this...


  • Bengaluru, Karnataka, India Wipro Digital Operations and Platforms Full time

    We are seeking a highly skilled Digital Operations Specialist to join our team at Wipro Digital Operations and Platforms. This role will be based in Bangalore and will require the candidate to work on various digital projects.The successful candidate will have 1-2 years of experience in LMS Support (Learning & Development) and will be responsible for...