Customer Service Advocate

Job Description: We are seeking a skilled Customer Service Advocate to provide exceptional support to our clients in the construction industry. The ideal candidate will have 1-2 years of experience in customer service or a related field.The Customer Service Advocate will play a crucial role in responding to customer inquiries, resolving issues efficiently,...

Job Title: Customer Service Advocate Job Summary:We are seeking a highly motivated and customer-focused professional to provide exceptional service to our clients through various communication channels. Main Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Communicate effectively with customers through...

Service Delivery LeadTaking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews is a key aspect of this role.We ensure that systems, procedures, and methodologies are in place to support outstanding service delivery performance, meeting customer...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

Customer Service RepresentativeJob Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to handle multiple customer queries simultaneously, and provide exceptional service to our clients.Key Responsibilities:Handle inbound customer calls,...

Customer Support RepresentativeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative. As the primary point of contact for our clients, you will be responsible for providing exceptional support and ensuring that every issue is addressed with care and urgency.Key...

Job SummaryWe are seeking a highly skilled Customer Support Representative to provide exceptional service to our customers, resolve their queries and issues in a timely and professional manner.Respond to customer inquiries via phone, email, or chat in a prompt and courteous manner.Resolves customer complaints and concerns in a fair and efficient...

Job Opportunity:We are seeking a Customer Service Representative to join our team.The ideal candidate will have excellent communication skills and be able to respond promptly to customer inquiries.They will be responsible for communicating with customers through various channels and acknowledging and resolving customer complaints.A key aspect of this role is...

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers based on their needs and preferences. Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth. Maintain...