Customer Service Advocate

5 days ago


Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 3,50,000 - ₹ 6,50,000

Job Title: Customer Service Advocate

 

Job Summary:

We are seeking a highly motivated and customer-focused professional to provide exceptional service to our clients through various communication channels.

 

Main Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Communicate effectively with customers through phone, email, or chat to provide information and support.
  • Elevate complex issues to senior team members for assistance and resolution.
  • Maintain accurate records of customer interactions and update databases accordingly.
  • Collaborate with internal teams to resolve customer complaints and concerns.

 

Requirements:

  • 0-1 year of experience in a customer-facing role.
  • Higher Secondary education.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and handle multiple tasks simultaneously.

 

What We Offer:

  • A competitive salary as per industry standards.
  • The opportunity to work with a dynamic team and contribute to the growth of the organization.

 

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual looking for a challenging role, please submit your application.



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