
Customer Service Advocate
2 days ago
The primary role of the Customer Service Advocate will be to provide exceptional customer support through various channels, including phone calls, emails, and online chats. This professional will address customer inquiries, concerns, and issues in a timely and courteous manner.
Key Responsibilities:- Respond promptly to incoming customer calls and demonstrate a professional demeanor at all times
- Provide accurate information and assistance to customers, ensuring their needs are met efficiently
- Address customer inquiries, concerns, and issues in a courteous and efficient manner, utilizing problem-solving skills to resolve complex problems
- Evaluate and escalate complex issues to the appropriate team or expert
- Maintain a comprehensive understanding of products or services being offered, staying up-to-date on relevant knowledge and developments
- Demonstrate excellent communication and interpersonal skills, with the ability to interact effectively with customers from diverse backgrounds
- Show adaptability in a fast-paced environment, remaining composed under pressure while maintaining high standards of professionalism
- Possess strong problem-solving and analytical skills, utilizing logical reasoning to identify solutions to complex customer issues
- Exhibit basic computer skills and proficiency in software applications commonly used in the industry
This role demands a high level of professionalism, patience, and empathy, requiring the ideal candidate to possess excellent communication and interpersonal skills, along with the ability to thrive in a dynamic work environment.
-
Junior Advocate
3 weeks ago
Mumbai, Maharashtra, India Rathina Maravarman Advocate & Legal Consultants Full timeLaw Firm: Rathina Maravarman, Advocates & Legal Consultants Location: Fort, Mumbai About the Firm: Rathina Maravarman, Advocates & Legal Consultants, is a reputable and dynamic law firm, providing a full range of legal services to Clients across diverse Sectors. We are committed to delivering quality legal advice and representation with a focus on innovation...
-
Customer Service Advocate
2 days ago
Navi Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing top-notch service to our customers via phone and other communication channels.Key Responsibilities:
-
Customer Service Advocate
1 week ago
Navi Mumbai, Maharashtra, India beBeeCustomerService Full timeRole Overview:We are seeking a Customer Service Associate to handle customer queries and provide excellent service.Responsibilities:Attend calls and resolve customer issues efficiently.Provide accurate banking information as per guidelines.Ensure high levels of customer satisfaction through effective communication.Document call details and escalate issues...
-
Senior Customer Service Executive
13 hours ago
Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Ltd Full time ₹ 5,00,000 - ₹ 10,00,000 per yearRoles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...
-
Customer Service Advocate
5 days ago
Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 50,00,000Job Overview:We are seeking highly skilled and customer-focused professionals to join our organization in the role of Customer Service Representative.Key Responsibilities include:• Handling customer inquiries, feedback, and issues through various communication channels with a focus on resolving queries efficiently.• Utilizing analytical thinking to...
-
Customer Service Advocate
4 days ago
Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 26,000 - ₹ 42,000Job OverviewA 5-day working job with two rotations off is available for a customer service role.Key Responsibilities:Deliver exceptional customer service to clients.Resolve customer complaints and issues efficiently.Contribute to business growth by meeting sales targets.Essential Qualifications:Bachelor's degree in any field or equivalent experience.One year...
-
Customer Service Advocate
2 days ago
Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878Customer Service Representative Job DescriptionThis role involves providing exceptional customer service through various communication channels, ensuring that clients receive timely and accurate resolutions to their queries.We are seeking a highly skilled and detail-oriented individual who can effectively communicate with customers via phone, email, or...
-
Customer Experience Advocate
2 weeks ago
Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full timeJob Description:As a key member of our team, you will be responsible for handling inbound calls and providing exceptional customer service. You will be the first point of contact for customers, responding to their inquiries and resolving any issues they may have.Key Responsibilities:Inbound Call Handling: Answer incoming calls promptly and professionally,...
-
Customer Service Advocate
3 days ago
Mumbai, Maharashtra, India beBeeCustomerSupport Full time US$ 60,000 - US$ 1,20,000Customer Support Representative">The role of a Customer Support Representative is to provide exceptional customer service and resolve issues in a timely manner. The ideal candidate will possess excellent communication skills, both verbal and written, and be able to work effectively in a team environment.">Key Responsibilities:">">Respond to customer...
-
Key Customer Advocate
3 days ago
Navi Mumbai, Maharashtra, India beBeeSupport Full time ₹ 4,00,000 - ₹ 7,50,000Customer Support SpecialistAs a key team member, you will handle customer calls and provide top-notch support.Respond to customer inquiries, complaints, or issues in a timely manner.Provide clear information regarding products, services, and policies to ensure customer satisfaction.Address customer concerns, troubleshoot issues, and offer effective solutions...