Customer Service Advocate

3 days ago


Rajahmundry, Andhra Pradesh, India beBeeCustomerService Full time ₹ 1,20,000 - ₹ 3,50,000
Become a Customer Service Representative and Make a Difference

Are you passionate about delivering exceptional customer experiences? Do you have a knack for resolving issues and turning customers into loyal advocates? If so, we want to hear from you

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing top-notch service to our customers, ensuring their satisfaction, and helping us build long-term relationships.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Communicate effectively with customers through various channels, including phone, email, and chat
  • Analyze customer feedback and concerns to identify areas for improvement
  • Work collaboratively with internal teams to ensure seamless issue resolution

Requirements:

  • Proven experience in customer-facing roles, preferably in a call center or support environment
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and adapt to changing priorities
  • Fluency in English (verbal and written)
  • Proficiency in MS Office and other productivity tools

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

Location: AOC Gate, Secunderabad, Hyderabad

Employee Location Requirement: Strictly within 8 km radius


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