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Customer Advocate

3 weeks ago

Rajahmundry, Andhra Pradesh, India beBeeAdvocate Full time ₹ 30,000 - ₹ 40,000

Are you a customer service specialist with excellent communication skills and problem-solving abilities?

We're seeking a professional to join our voice support team as a customer advocate.

Key responsibilities include:

  • Cultivating strong relationships with customers through effective issue resolution and empathetic listening.
  • Fostering a positive environment by actively addressing customer concerns and providing personalized solutions.

Requirements:

  • Excellent English communication skills with the ability to articulate complex ideas clearly.
  • Prior experience in customer-facing roles or call centers is preferred but not required.
  • Demonstrated problem-solving skills with the ability to navigate complex situations and find resolutions.

Preferred Skills:

  • Proficiency in multiple software applications and systems to efficiently manage customer data and resolve issues.

Compensation Package:

The estimated annual minimum salary is ₹30,000 per annum. The estimated annual maximum salary is ₹40,000 per annum, based on industry standards and location. Remuneration currency: INR (Indian Rupee).