Technical Sales Expert with Cabling and Networking Specialization
3 weeks ago
CommScope
Job OverviewAt CommScope, we are seeking a seasoned professional to join our team as a Senior Technical Sales Engineer. This critical role requires an individual with extensive knowledge of structured cabling, LAN/WAN, data center communications, and wireless applications.
About the RoleThis position demands a high level of technical expertise, strong communication skills, and the ability to collaborate across global teams. As a Senior Technical Sales Engineer, you will play a pivotal role in expanding CommScope's product presence by providing technical insights, customer-centric solutions, and driving sales processes.
Responsibilities- Technical Sales Support: Provide comprehensive pre- and post-sales support to sales teams, business partners, and end-users, responding to RFPs with technical compliance statements and positioning CommScope products effectively according to customer specifications.
- Solution Development: Design application solutions that meet customer requirements, emphasizing CommScope's technical differentiators, and prepare technical specifications and comparison documents to showcase CommScope's advantages over competitors.
- Customer Engagement: Partner with account managers, consultants, and end-users to communicate the latest technical information, emphasizing product value and solution differentiation.
- Presentation and Training: Conduct technical presentations and product demonstrations for large and small audiences, and provide technical training to partners and customers on product usage, ensuring a strong understanding of CommScope's solutions.
- Product and Market Feedback: Collaborate with product engineering to relay customer feedback, market trends, and insights that can influence product development and improvement.
- Warranty and Installation Support: Perform on-site warranty inspections to ensure installations meet CommScope guidelines, and provide technical support to resolve any warranty claims and contribute to maintaining product literature.
- Cross-Functional Collaboration: Work closely with sales, marketing, and engineering teams to develop customer-oriented solutions and assist in new product rollouts, focusing on technical differentiation and customer value.
- A minimum of 10 years of experience in technical sales, application engineering, or pre- and post-sales support, ideally within structured cabling, LAN/WAN, and data center systems.
- Deep understanding of cabling and networking standards, with RCDD certification preferred.
- Proven expertise in structured cabling design and LAN systems, including hands-on experience with active solutions.
- Exceptional presentation, communication, and interpersonal skills, capable of engaging both large and small audiences.
- Fluency in English and experience presenting in public forums.
- Results-oriented, adaptable to a dynamic environment, and comfortable working with cross-functional and cross-cultural teams.
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