Process Improvement Leader

2 days ago


Bengaluru, Karnataka, India beBeeExcellence Full time
Job Title: Associate Process Excellence Lead

Our team is seeking an experienced Process Excellence Specialist to drive process improvement and excellence across our organization.

Key Responsibilities:
  • Develop, document, and maintain operational processes to ensure alignment with organizational needs.
  • Regularly review and update process documentation to reflect changes in business requirements or operational practices.
  • Collaborate with cross-functional teams to design and implement process enhancements.
  • Establish and enforce governance frameworks for operational processes.
Requirements:
  • Minimum of 3 years of experience in process management or a similar role.
  • Strong understanding of ITIL principles and best practices.
  • Proven experience in developing and governing operational processes.
  • Excellent communication and interpersonal skills.
  • ServiceNow experience is a strong plus.
  • Jira and Confluence experience is a plus.
Preferred Qualifications:
  • ITIL Foundation certification.
  • Experience with ServiceNow or similar IT Service Management (ITSM) tools.
  • Knowledge of Lean Six Sigma methodologies.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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