Global Support Ambassador

7 days ago


Gurgaon, Haryana, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

International Customer Service Representative

Job Description

We are seeking a highly skilled International Customer Service Representative to join our team. As an International Customer Service Representative, you will be responsible for handling inbound and outbound customer calls from international clients. You will ensure that customers receive exceptional service, resolving their queries and complaints in a clear and professional manner.

Key Responsibilities
  • Customer Call Handling: Handle inbound and outbound customer calls in a timely and efficient manner, ensuring high levels of customer satisfaction.
  • Query Resolution: Address customer queries, complaints, and requests accurately and professionally.
  • Product/Service Information: Provide accurate product/service information, resolve issues, and guide customers through troubleshooting.
  • Documentation: Document customer interactions, issues, and resolutions accurately in the system.
Requirements
  • Candidates should possess strong communication skills.
  • Good problem-solving skills.
  • Able to work under pressure.
  • Familiarity with customer relationship management (CRM) software.
Benefits
  • Competitive salary.
  • Opportunities for career advancement.
  • Professional development opportunities.
Why Join Us?

At our organization, we value our employees' contributions and offer a supportive work environment. We provide training and development opportunities to help our employees grow professionally. We also have a comprehensive benefits package, including health insurance and retirement plans.

Please note that the company name has been removed from this job description.



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