Strategic Client Liaison

3 days ago

Kannur, Kerala, India beBeeClientEngagement Full time ₹ 15,00,000 - ₹ 20,00,000

About the Role:

The Client Engagement Manager is a key position responsible for fostering successful relationships between clients and our organization.

Job Description:

We are seeking a highly skilled professional to lead client engagement efforts, ensuring that client needs are met through strategic consulting, insights, and solutions.

Duties and Responsibilities:

  • Provide expert consulting to clients, delivering data-driven insights to drive business growth
  • Support Business Relationship Managers in developing strategies to meet client objectives
  • Manage global projects across various therapeutic areas, focusing on market analysis, competitor insights, and identification of KOLs, pricing experts, and community leaders
  • Supervise Local HCP targeting projects, presenting results of referral and prescription pattern analyses
  • Assist in pitches, sales, and marketing efforts, including proposal preparation and participation in meetings
  • Create project presentation materials, meeting agendas, minutes, and training materials
  • Identify and schedule project deliverables, milestones, and tasks
  • Collaborate with client teams to address business questions and develop strategies using our platform
  • Liaise with internal support teams
  • Prepare client deliverables in the form of presentations and reports, presenting them to client teams
  • Develop and maintain project plans, launch plans, and client solution sites with support from our Technology team
  • Ensure medical integrity and accuracy throughout all client projects
  • Provide strategic support to medical, commercial, and regulatory teams using data-driven insights
  • Perform other related duties as assigned

Required Skills and Qualifications:

  • Masters Degree or equivalent experience
  • 4-10 years of related experience in consulting or client services
  • Proficiency in spreadsheet software (Excel), project management software, word processing software (Word), email software (Outlook), and presentation software (PowerPoint)

Benefits:

This role offers a unique opportunity to work with a dynamic team, utilizing your analytical skills, customer service orientation, and leadership abilities to drive success.

Competencies:

  • Analytical skills
  • Customer service orientation
  • Dependability
  • Diversity awareness
  • Ethical conduct
  • Initiative
  • Leadership
  • Motivation
  • Oral and written communication
  • Problem-solving
  • Professionalism
  • Project management
  • Quality focus
  • Strategic thinking
  • Teamwork

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