Business Partner Specialist

1 day ago

Malappuram, Kerala, India beBeeRetention Full time ₹ 90,00,000 - ₹ 1,20,00,000

Job Opportunity: Business Partner Specialist

This role is focused on leading business operations and driving employee engagement. The ideal candidate will have expertise in managing HR processes, developing strategies for employee retention, and ensuring compliance with company policies.

Key Responsibilities:

  • Employee Relations: Resolve employee queries efficiently, track resolution TAT, and ensure a positive work environment.
  • Policy Adherence: Enforce labor laws, discipline policies, and the Code of Conduct to maintain a compliant workplace.
  • Attrition Management: Maintain attrition rates at or below 5% by implementing effective retention strategies.
  • Employee Engagement: Lead engagement activities, facilitate action planning, record meeting outcomes, and ensure timely follow-ups.
  • Performance Management: Ensure timely KRA sign-offs for new joiners and during internal movements; monitor half-yearly and annual appraisals.
  • Training Compliance: Track training plan adherence for assigned verticals/processes.
  • Exit Management: Conduct exit interviews, analyze survey data, and present actionable insights and trends.
  • Retention Strategies: Develop and implement strategies to enhance employee retention and workplace satisfaction.
  • Branding & Market Intelligence: Support employer branding and stay updated on industry best practices.
  • Policy Compliance: Ensure adherence to internal policies including Security, Privacy, Zero Tolerance, Disciplinary, and Learning Agreements.

Qualifications:

  • Education: Graduate degree in any field (preferably in Psychology, Industrial Relations, or Human Resource Management).
  • Experience: Proven experience in HR Generalist or Specialist roles, especially in labor relations and employee engagement in BPO/Call Center environments.

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