Senior Client Manager

2 weeks ago

Guntur, Andhra Pradesh, India beBeeLeadership Full time ₹ 16,80,000 - ₹ 21,24,000
Job Title: Client Service Lead

We are seeking a skilled professional to lead our client service team.

The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of delivering high-quality results.

This is a challenging role that requires a unique blend of business acumen, technical expertise, and interpersonal skills.

  • Key Responsibilities:
  • Talent Management: Oversee the development and growth of direct reports, providing coaching, training, and performance evaluation to ensure their success.
  • Client Services: Manage daily operations to ensure client satisfaction, execute company-wide programs to enhance relationships, and onboard new clients.
  • Business Growth: Identify opportunities to improve client experience and drive business growth, supporting US-based business development functions to acquire new clients.
  • Problem Solving: Resolve high-impact client issues by analyzing root causes, forming plans, and executing necessary changes.
  • Project Management: Stay informed of corporate goals and strategies, identifying and leading department-level projects to achieve objectives.

Required Skills and Qualifications:

  • Leadership: Proven ability to manage teams and develop staff.
  • Communication: Excellent verbal and written communication skills.
  • Functional Excellence: Demonstrated expertise in client services and team management.
  • Customer Focus: Strong commitment to customer satisfaction and relationship building.

Benefits:

  • Work-Life Balance: Flexible work arrangements to support personal and professional needs.
  • Professional Growth: Opportunities for career advancement and skill development.
  • Collaborative Environment: Dynamic team culture promoting open communication and innovation.

Location and Schedule: Night Shift Only, Bangalore, India/Nagawara

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