Strategic Growth Expert

1 week ago

Bikaner, Rajasthan, India beBeeBusiness Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
Job Overview:

As a Growth Consultant, you will play a pivotal role in ensuring the successful deployment of our solutions for clients.

You will work closely with client stakeholders and internal teams to understand business objectives, design tailored implementation strategies, and drive end-to-end execution.

Delivering value through effective project management, clear communication, and alignment with customer goals—ensuring a smooth transition and long-term success with our solution—is your top priority.

Key Responsibilities:

  • Client Engagement & Relationship Building:
    • Develop and maintain strong relationships with key stakeholders to foster long-term partnerships.

Prepare Detailed BRD for Implementation:
  • Work closely with clients and pre-sales team to detail the solutioning and prepare clear BRD which explain the process and system workflow and exception scenarios.

Customer Success Management:
  • Serve as a trusted advisor, proactively addressing client needs and ensuring the adoption of new features, services, and solutions.

Lead Implementation Project for Client:
  • Drive implementation project for system by collaboratively working with client, pre-sales team, and product team.

Data-Driven Insights:
  • Leverage data to provide actionable insights to customers.

Customer Training & Enablement:
  • Provide clients with training and resources to ensure they understand and can fully utilize the product.

Infant Care & Handover to Support:
  • Manage infant care, close all points by working with product and support team.

Customer Feedback Loop:
  • Act as the voice of the customer within the organization, providing feedback to product teams for improvements or new feature development based on client input.

Role Requirements:
  • Good first principle thinker
  • Understanding of supply chain principals and operations in detail
  • Bachelor's degree in Business, Marketing, Sales, or a related field. Master's degree is a plus
  • 5+ years of experience in customer success, account management, or a consulting role within a Supply Chain, SaaS or tech-driven company
  • Experience in managing projects and working in a collaborative environment
  • Ability to work independently and manage time effectively

Experience:

5+ years preferably in SaaS supply chain domain

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