Technical Support Professional

2 days ago

Kanpur, Uttar Pradesh, India beBeeAccessibility Full time ₹ 23,65,284 - ₹ 35,06,852

Job Overview:

We are seeking a professional who can empower blind and low-vision individuals by providing technical assistance. Our organization is dedicated to closing the employment gap for individuals with disabilities.

The Accessibility Partner Program is a flagship initiative that pairs trained visual interpreters, known as Access Partners (APs), with blind and low-vision professionals. These APs provide real-time support in technical work environments.

Key Responsibilities:

  • Provide visual interpretation, data summarization, and navigation assistance within platforms such as Azure Portals, Excel, and Visual Studio.
  • Assist in converting and formatting documents to meet accessibility standards.
  • Summarize meetings, manage task follow-ups, and track progress in collaboration with team members.
  • Utilize formulas, pivot tables, and other Excel tools to streamline workflows.
  • Create and manage spreadsheets for data tracking and analysis.
  • Review, interpret, and make basic code changes.

Requirements:

  • Basic coding knowledge and understanding of code structure.
  • Proficiency in Microsoft Excel and ability to work with large data sets.
  • Strong communication skills and ability to provide support in a clear, professional manner.
  • Maintain clear, professional communication in English, both written and verbal.
  • Willingness to learn and openness to training in accessibility standards and related tools.
  • Familiarity with accessibility standards (e.g., WCAG).

What's in it for you?

  • Work on meaningful projects that have a significant impact.
  • Opportunity to learn new skills, including accessibility compliance.
  • A supportive team environment with training provided.
  • Remote working arrangement.
  • Regular performance reviews.

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