Sales Support Specialist

4 days ago

Nagpur, Maharashtra, India beBeeCustomerSuccess Full time ₹ 60,00,000 - ₹ 80,00,000

Job Title: Client Success Associate - Sales Support & CRM Executive

About the Job

We are seeking a highly detail-oriented professional to ensure timely updates and accuracy of sales data within our CRM/LMS system. The role involves coordinating with Sales Executives, verifying lead information, escalating gaps, and supporting business development activities with strong communication across multiple languages.

Key Responsibilities:

  • Career Management:
    • Follow up with Sales Executives to ensure timely updates of CRM data.
    • Verify and maintain accuracy of CRM and LMS data.
  • Daily Tasks:
    • Manage daily tasks, lead reviews, pending assignments.
  • Data Maintenance:
    • Ensure proper classification of Imported Leads, Bookings, and Retails in the system.
  • Communication:
    • Maintain professional communication with Sales/BDM teams.
    • Escalate unresolved issues to higher management.
  • Reporting:
    • Daily Activity Report (DAR)
    • Prepare and share daily, weekly, and monthly reports on lead status and follow-ups.
    • Highlight delays, pending actions, and escalate issues when required.

Required Skills:

  • Strong communication and follow-up skills.
  • Fluency in Tamil, Kannada, Telugu or Hindi along with English.
  • Basic knowledge of CRM/LMS systems and data entry.
  • High attention to detail, patience, and accuracy.
  • Ability to coordinate with multiple stakeholders and escalate effectively if needed.

Preferred Attributes:

  • Prior experience in Sales Support / Data Entry / CRM Executive roles.
  • Strong organizational and time-management skills.
  • Ability to work under pressure with persistence and discipline.
Work Environment

The ideal candidate will have excellent communication skills, be fluent in multiple languages, and possess basic knowledge of CRM/LMS systems. If you are a motivated individual with strong organizational skills, we encourage you to apply for this exciting opportunity.

This role offers a dynamic work environment, opportunities for growth, and a competitive salary package.

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