Business Development Executive

2 hours ago

Gulbarga, Karnataka, India beBeeAccountManagement Full time ₹ 8,00,000 - ₹ 17,00,000

Are you looking for a challenging role that involves managing client relationships and driving business growth? As an Engagement Manager, you will be responsible for supporting senior account leadership in the growth of learning service sales to our clients.

This is a fantastic opportunity to work with a global team and contribute to the success of our clients. You will be working under the guidance of an Engagement Director, who will provide you with the support and resources you need to excel in this role.

Key Responsibilities
  • Support the Engagement Director in managing key client accounts across regions.
  • Engage with client stakeholders to discover unmet needs or potential service gaps that could represent new opportunities.
  • Create sales materials and tailored client presentations to support upsell or renewal opportunities.
  • Lead and co-ordinate documents for RFI and RFP responses, including slide decks, rate cards, and solution overviews.
  • Lead and coordinate QBR preparation and presentation and other related governance activities.
  • Help track win/loss data and sales KPIs across the portfolio to support continuous improvement.
  • Conduct preliminary research on client organization changes (e.g., new leaders, business priorities, M&A activity) that could signal opportunities.
  • Collaborate with service line leaders on how to align internal solutions to unmet client needs
  • Respond to routine client queries and escalate issues where needed.
  • Contribute to preparation of business reviews, presentations, and reports.
  • Track account metrics including SLA performance, client satisfaction, and operational KPIs.
  • Support opportunity tracking and contribute to renewal preparation and upsell coordination.
  • Ensure internal systems and documentation are up to date and accurate.
  • Stay current on learning industry trends and client-specific developments.
Required Skills and Qualifications
  • Relationship development with client stakeholders and key figures within NIIT
  • Presentation and pitching skills to create a strong impression on NIIT capabilities
  • Clear and professional communication in both verbal and written formats.
  • Strong organizational and time-management abilities.
  • Analytical mindset with comfort working with data and reporting tools.
  • Commercial decision making on which opportunities will provide NIIT and clients with mutually beneficial outcomes.
  • Proficient in Microsoft Office, especially PowerPoint and Excel; familiarity with CRM tools is a plus.
  • Team-oriented with a service delivery mindset.
  • Detail-oriented with a proactive approach to managing client needs.
  • Ability to work under direction but also take initiative on smaller tasks and projects.
  • High level of professionalism in external-facing communications.
  • Adaptable and comfortable working in a fast-paced, global environment.
Benefits

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.

Others

We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.

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