IT Operations Specialist

1 month ago


Udaipur, Rajasthan, India Accor Full time

Company Description

Your Journey with Fairmont Udaipur Palace Starts Here:

We are seeking a skilled IT Operations Specialist to join our pre-opening team. As a key member of our technology team, you will be responsible for providing frontline PC and server troubleshooting, resolving IT issues for end users, and modifying configurations, utilities, and software default settings.

Key Responsibilities:

  • Provide frontline PC and server troubleshooting, resolve IT issues for end users.
  • Modify configurations, utilities, and software default settings.
  • Support and administer Windows Servers.
  • Backup and optimize database.
  • Perform regular system's health check and capacities studies to ensure optimum performance of servers and network.
  • Provide In-house guest IT related matter troubleshooting.
  • Install, test, and configure new workstations, peripheral equipment, and software. Assist with PC setup, IT system, and access for onboarding of new users.

Other Responsibilities:

  • Be aware of the hotel fire & life safety/emergency procedures.
  • Attend all briefings, meetings, and trainings as assigned by management.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by the assigned by the Management.

Qualifications:

  • Diploma in Information Technology.
  • Minimum 1 year of relevant experience.
  • Good reading, writing, and oral proficiency in English language.
  • Proficient in MS Excel, Word, & PowerPoint.
  • Knowledge of Windows Operating System.

Competencies:

  • Good communication skills.
  • Service-oriented with an eye for details.
  • Ability to work effectively and contribute in a team.
  • Self-motivated and energetic.
  • Well-presented and professionally groomed at all times.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.



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