Senior IT Operations Specialist
4 days ago
Your journey to excellence starts here Fairmont Udaipur Palace invites you to join our pre-opening team as we embark on an unforgettable journey of luxury.
IT Operations
- Provide frontline PC and server troubleshooting, resolving IT issues for end-users.
- Modify configurations, utilities, and software default settings to ensure optimal system performance.
- Administer Windows Servers, ensuring seamless network functionality.
- Backup and optimize database systems to prevent data loss.
- Perform regular system health checks and capacity studies to guarantee optimal performance.
- Offer in-house guest IT-related matter troubleshooting, providing swift resolutions.
- Install, test, and configure new workstations, peripheral equipment, and software to meet evolving user needs.
Other Responsibilities
- Be aware of hotel fire and life safety/emergency procedures to ensure a safe working environment.
- Attend all briefings, meetings, and trainings assigned by management to stay updated on company initiatives.
- Maintain high standards of personal appearance and hygiene at all times, reflecting the company's values.
- Perform other reasonable duties assigned by management to support the team's goals.
Qualifications
- Diploma in Information Technology with a focus on system administration.
- Minimum 1 year of relevant experience in IT operations and system administration.
- Excellent reading, writing, and oral proficiency in English, ensuring effective communication.
- Proficient in MS Excel, Word, and PowerPoint to create engaging reports and presentations.
- Knowledge of Windows Operating System to administer and troubleshoot IT systems.
Competencies
- Excellent communication skills to interact with colleagues and guests effectively.
- Service-oriented with an eye for detail, ensuring high-quality work.
- Ability to work effectively and contribute to the team's success.
- Self-motivated and energetic, with a passion for delivering exceptional results.
- Well-presented and professionally groomed at all times, reflecting the company's values.
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