Senior Customer Liaison Officer

21 hours ago


Kollam, Kerala, India beBeeCustomerService Full time ₹ 10,00,000 - ₹ 15,00,000
Customer Service Representative

Job Overview:

We are seeking a highly skilled and dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for maintaining and updating records of customer interactions, handling customer complaints, and providing solutions within specified time limits.

Key Responsibilities:

  • Record-keeping and data maintenance
  • Customer complaint resolution
  • Documentation and liaison services
  • Financial institution interaction
  • Regulatory compliance and process management

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical abilities
  • Proficiency in MS Office applications
  • Adaptability and willingness to learn new technologies
  • Attention to detail and organizational skills

What We Offer:

A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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