Presentation Skills Coach

1 week ago

Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 15,00,000

As a Customer Experience Specialist, you will play a key role in enhancing business success by providing feedback and coaching on presentation skills.

This position involves collaborating with cross-functional teams to deliver exceptional customer experiences through cutting-edge technology and highly skilled professionals.

  • Provide constructive feedback and coaching on presentation skills to enhance overall performance.
  • Act as liaison between quality and operations from a training and development perspective.
  • Demonstrate strong aptitude for delivering exceptional customer experience.
  • Utilize analytical skills and attention to detail to monitor performance metrics.
  • Familiarity with call monitoring, TNI (Training Needs Identification), and implementation of improvements.
  • Work closely with new hires to enhance their communication skills and ensure consistent performance.
  • Lead refresher training sessions based on TNI findings and conduct calibration sessions.
  • Develop and execute strategies to improve CSAT metrics through engaging contests and refresher initiatives.
  • Regularly monitor calls and agent performance to ensure quality standards are met.
  • Conduct assessments to identify areas of improvement and implement action plans accordingly.

Bachelor's Degree in any field is required. Excellent verbal and written communication skills are essential for this role.

Required Skills:

  • Excellent verbal and written communication skills.
  • Ability to work in a dynamic environment.

  • Life Skills Coach

    1 day ago

    Bengaluru, Karnataka, India beBeePersonal Full time US$ 64,680 - US$ 1,08,828

    Coaching for Personal GrowthWe strive to create an environment where individuals can thrive by addressing mental health challenges.This is an opportunity to partner with our members in a safe, non-judgmental space that fosters exploration, self-discovery, and growth.Our coaches deliver coaching sessions via video or phone to support members in developing the...

  • Develop Your Skills as an Expert Communication Coach

    6 days ago

    Bengaluru, Karnataka, India beBeeCommunication Full time ₹ 8,00,000 - ₹ 15,00,000

    Effective Communication CoachWe are seeking a skilled Effective Communication Coach to play a crucial role in our organization. As a key member of our team, you will be responsible for evaluating and coaching agents on their communication skills, ensuring they effectively communicate with clients.Remote monitoring and side-by-side live call monitoring of...

  • Effective Communication Skills Coach

    1 week ago

    Bengaluru, Karnataka, India beBeeCommunicator Full time ₹ 10,00,000 - ₹ 16,00,000

    Job TitleA key role for our team is to help employees improve their communication skills and achieve business objectives. As a Voice and Accent Coach, you will be responsible for planning, preparing, and conducting NHT training sessions.Key Responsibilities:Develop and deliver effective voice and accent training programs that cater to the needs of various...

  • Experience Coach

    2 days ago

    Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 12,00,000 - ₹ 18,00,000

    Are you a results-driven professional with exceptional communication skills? We're seeking a skilled individual to fill a key role in our organization. As a Customer Experience Coach, you will play a vital part in providing feedback and coaching on presentation skills to enhance overall performance.Job Responsibilities:Provide actionable feedback and...

  • Highly Skilled Agile Coach

    1 week ago

    Bengaluru, Karnataka, India beBeeScrummaster Full time ₹ 1,20,00,000 - ₹ 1,80,00,000

    About the RoleWe are seeking a highly skilled and motivated individual to fill a key position in our organization. The ideal candidate will be responsible for guiding and coaching teams in the effective application of Agile methodologies.

  • Operations Intern

    6 days ago

    Bengaluru, Karnataka, India Coach-To-Transformation Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About Company:Coach-To-Transformation was established with a clear mission to drive transformation through coaching, An Indian-based global leadership coaching organization with a presence in 55 countries. Our focus is on providing coaching services within corporate environments, supported by a robust research and technology division.At...

  • Marketing Intern

    4 days ago

    Bengaluru, Karnataka, India Coach-To-Transformation Full time

    Job DescriptionAbout Company:Coach-To-Transformation was established with a clear mission to drive transformation through coaching, An Indian-based global leadership coaching organization with a presence in 55 countries. Our focus is on providing coaching services within corporate environments, supported by a robust research and technology division.At...

  • Customer Experience Coach

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCoaching Full time ₹ 5,00,000 - ₹ 10,00,000

    Job DescriptionA Customer Experience Coach is responsible for auditing calls and sharing feedback to improve customer interactions. This role involves providing coaching and feedback to enhance agent performance, as well as attending reviews to share weekly results and achievements.The successful candidate will have an in-depth understanding of softer...

  • Presenter Faculty

    2 days ago

    Bengaluru, Karnataka, India ALLEN Digital Full time

    ALLEN Online is Hiring About the Organization:Allen is an education powerhouse in the coaching industry with 36+ years of teaching experience, 30 L+ students mentored, 7.4K + Top notch faculty offering specialized coaching to students for competitive exams (JEE Main & Advanced) and NEET. Allen also offers programs for students for those participating in...

  • Software Enginner for AI and Healthcare

    6 days ago

    Bengaluru, Karnataka, India Wellness Coach Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    In this high stress world, wouldn't you want to come to work knowing that you are helping someone improve their life everyday? At Wellness Coach, you will have the opportunity to change lives for the better everyday We are backed by Softbank NY, Zoom Ventures and Accomplice. Wall Street Journal says about us: "It's like Peloton meets Zoom video meets guided...