Experience Coach

1 day ago

Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 12,00,000 - ₹ 18,00,000

Are you a results-driven professional with exceptional communication skills? We're seeking a skilled individual to fill a key role in our organization. As a Customer Experience Coach, you will play a vital part in providing feedback and coaching on presentation skills to enhance overall performance.

Job Responsibilities:
  • Provide actionable feedback and coaching on presentation skills to drive improvement.
  • Act as a liaison between quality and operations teams, ensuring seamless collaboration from a training and development perspective.
  • Exemplify a strong aptitude for delivering an exceptional customer experience.
  • Utilize strong analytical skills and attention to detail to monitor performance metrics.
  • Stay up-to-date with industry best practices and implement improvements in call monitoring, TNI (Training Needs Identification), and more.
  • Work closely with new hires to refine their communication skills and ensure consistent performance.
  • Lead refresher training sessions based on TNI findings and conduct calibration sessions.
  • Develop and execute strategies to boost CSAT metrics through engaging contests and refresher initiatives.
  • Regularly monitor calls and agent performance to ensure high-quality standards are met.
  • Conduct assessments to identify areas of improvement and implement action plans accordingly.
Requirements:
  • Bachelor's Degree in Any Field.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a dynamic environment.

  • Customer Experience Coach

    1 week ago

    Bengaluru, Karnataka, India beBeeCoaching Full time ₹ 5,00,000 - ₹ 10,00,000

    Job DescriptionA Customer Experience Coach is responsible for auditing calls and sharing feedback to improve customer interactions. This role involves providing coaching and feedback to enhance agent performance, as well as attending reviews to share weekly results and achievements.The successful candidate will have an in-depth understanding of softer...

  • Software Enginner for AI and Healthcare

    5 days ago

    Bengaluru, Karnataka, India Wellness Coach Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    In this high stress world, wouldn't you want to come to work knowing that you are helping someone improve their life everyday? At Wellness Coach, you will have the opportunity to change lives for the better everyday We are backed by Softbank NY, Zoom Ventures and Accomplice. Wall Street Journal says about us: "It's like Peloton meets Zoom video meets guided...

  • Sports Coaching Opportunity for Badminton Coaches

    21 hours ago

    Bengaluru, Karnataka, India beBeebadminton Full time ₹ 40,32,000

    Badminton Coach Opportunity 1) Seeking a skilled Badminton Coach to join our team. The ideal candidate will possess one year of diploma from National Institute of Sports (NIS) with specialization in coaching badminton.2) Preference given to International Medalists or those with international participation experience3) Candidates with National Medalist...

  • Sports Coach

    4 days ago

    Bengaluru, Karnataka, India Player and Athlete Support Services (based at Sutton Tennis Academy) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionPlayer and Athlete Support Services (P.A.S.S.) aims to provide ethical, consumer-focused support services to athletes, players, coaches, and parents. Our services are continually informed by contemporary research, often our own. We prioritize the needs and development of our clients to ensure their success in the sporting world.Role...

  • Customer Experience Coach

    1 day ago

    Bengaluru, Karnataka, India IGT Solutions Full time

    Job Title: Customer Experience TrainerCompany Overview:IGT Solutions is a global leader in providing end-to-end outsourcing solutions for the travel, transportation, and hospitality industries. We specialize in delivering world-class customer service and operational excellence. With a presence across multiple countries, we are committed to enhancing the...

  • Customer Experience Coach

    2 weeks ago

    Bengaluru, Karnataka, India IGT Solutions Full time

    Job Title : Customer Experience Trainer Company Overview : IGT Solutions is a global leader in providing end-to-end outsourcing solutions for the travel, transportation, and hospitality industries. We specialize in delivering world-class customer service and operational excellence. With a presence across multiple countries, we are committed to enhancing...

  • Customer Experience Coach

    3 days ago

    Bengaluru, Karnataka, India IGT Solutions Full time

    Job Title: Customer Experience Trainer Company Overview: IGT Solutions is a global leader in providing end-to-end outsourcing solutions for the travel, transportation, and hospitality industries. We specialize in delivering world-class customer service and operational excellence. With a presence across multiple countries, we are committed to enhancing the...

  • Football Coach

    5 days ago

    Bengaluru, Karnataka, India Aufside Football Academy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Aufside Football Academyis a grassroots football development platform in Bangalore dedicated to nurturing young talent and shaping the next generation of players. We offer structured training programs, open trials, and competitive opportunities for aspiring footballers under 5 to Under 17. Our focus is on providingprofessional coaching, modern training...

  • Cricket Coach

    4 days ago

    Bengaluru, Karnataka, India KheloMore Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We're Hiring: Part-Time Cricket Coach (Bangalore)We are looking for an enthusiastic Level-certified cricket coach to join our team on a part-time basis (weekends only). Position: Part-Time Cricket Coach Location: Bangalore (candidates must be based in Bangalore) Work Days: Weekends Payment: Per session (rates to be discussed directly)Requirements:• Must...

  • Career Coach

    4 weeks ago

    Bengaluru, Karnataka, India PInterview Full time

    Job DescriptionCompany DescriptionPInterview is an innovative online platform dedicated to providing top-quality online practice and learning experiences. By offering live online mock interviews, PInterview helps students and professionals enhance their interview skills through video or telephonic sessions. The platform&aposs mission is to reshape interview...