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Sales Operations Coordinator

2 months ago

Mumbai, Maharashtra, India Dun & Bradstree Full time
Unlock the Power of Data

Dun & Bradstreet is a leading provider of data analytics solutions. We empower our clients to turn uncertainty into confidence, risk into opportunity, and potential into prosperity. As our Sales Operations Coordinator, you will play a critical role in supporting our sales team in achieving revenue targets.

Key Responsibilities
  • Coordinate with customers to ensure collection of customer company documents required for reports preparation.
  • Perform rigorous follow-ups with customers for documents or management discussion to maintain a continuous inflow of documents.
  • Act as the primary point of contact to ensure the sales process functions smoothly and customers have a good experience working with D&B.
  • Lead review calls with the Head of Department, Ops team, and share updates on inventory cases, highlighting potential risks.
  • Manage the online MIS with minimal errors for smooth information flow between Ops and CS teams.
  • Inventory Management – Monitor the inventory of the region at all times.
  • Revenue Forecasting – Analyze revenue for the month against targets and raise concerns as necessary.
  • Client Engagement
  • Communication on checks and renewal clients.
  • Monthly distribution of newsletters to clients.
  • Arrange webinars for clients and prospects.
  • Share MIS/updates on a fortnightly basis.
  • Ad hoc tasks as assigned by the Head of Department.