Veeva Technical Support Specialist

4 days ago


Mangalore, Karnataka, India beBeeSupport Full time ₹ 12,00,000 - ₹ 25,00,000
Job Description

The ideal candidate for this role will possess 4-8 years of experience in Veeva CRM support.

This position involves troubleshooting complex technical issues with ease and complexity, as well as collaborating with cross-functional teams to solve problems. The ability to identify and resolve technical issues quickly and efficiently is a must.

Key Responsibilities:
  • Troubleshoot difficult technical issues with ease and complexity
  • Identify and resolve technical issues related to applications
  • Collaborate with cross-functional teams to solve problems
  • Provide support to end users and address their concerns
  • Stay up-to-date with the latest technologies and industry trends
  • Perform root cause analysis and implement preventive measures
  • Conduct regular system audits to ensure data integrity and security
  • Ensure effective communication and coordination with stakeholders
Requirements:
  • Experience in ITIL process and support (L2/L3)
  • Ability to identify and resolve technical issues quickly and efficiently
Working Style:
  • Should be able to work independently as well as part of a team
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
Benefits
  • A collaborative and dynamic work environment
  • Opportunities for growth and professional development
  • A competitive salary and benefits package


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