Customer Service Representative

1 day ago

Agra, Uttar Pradesh, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

**Job Opportunity**

Are you a people person with a passion for delivering exceptional customer experiences? As a Customer Service Representative, your primary focus will be on providing prompt and professional assistance to our valued clients.

 

**Key Responsibilities:**

  • Respond to customer inquiries in a timely and courteous manner, utilizing multiple communication channels.
  • Resolve customer issues efficiently, documenting interactions to ensure seamless follow-up.
  • Provide product information and assist customers in navigating our offerings.
  • Collaborate with internal teams to address issue escalation and resolution.

 

**Essential Requirements:**

  • A degree in Sales/Marketing/Engineering/Commerce/Management is desirable.
  • Candidates with prior experience or fresh graduates are encouraged to apply.
  • Excellent English fluency is mandatory for this role.
  • A strong focus on customer service is required.
  • Excellent telephone etiquette and interpersonal skills are essential.

 

**Rewards and Perks:**

  • Comprehensive accident insurance coverage.
  • Flexible Saturday half-day working arrangements.
  • A best-in-class work culture that fosters growth and development.
  • Attractive incentives and recognition programs.

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