Global Customer Support Specialist

1 week ago

Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000
Customer Service Representative">

We are seeking a highly skilled and empathetic Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing timely and effective support to our customers via various communication channels.

Key Responsibilities:">
  • ">
  • Respond to customer inquiries in a professional and courteous manner, ensuring resolution and satisfaction.">
  • Provide clear and concise information regarding products, services, and policies.">
  • Maintain accurate records of customer interactions and provide feedback for continuous improvement.">
  • Collaborate with internal teams to resolve complex issues and improve overall customer experience.">
Requirements:">
  • ">
  • Bachelor's degree or equivalent professional experience.">
  • 14 years of experience in a customer support or client-facing role, preferably in an international setting.">
  • Excellent written and spoken English skills, with additional language skills being a plus.">
  • Experience with customer service platforms such as Zendesk, Intercom, or Salesforce.">
  • Strong interpersonal and communication skills, with the ability to work independently and collaboratively in a fast-paced environment.">

If you possess the required skills and qualifications and are passionate about delivering exceptional customer experiences, we encourage you to apply.

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Job Type: Full-time

Work Location: Remote (various time zones)

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