Customer Support Specialist

10 hours ago

Gurgaon, Haryana, India VLCC Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Company Description

For over 33 years, VLCC has been redefining beauty and wellness with science-backed solutions. Our extensive range of services and products are designed to meet your unique needs and are supported by a team of skilled professionals. With a commitment to innovative and expert care, we empower individuals to unlock their true beauty and confidence. Join us on this transformative journey and experience the power of VLCC.

Role Description

This is a full-time on-site role based in Gurugram for a Customer Support Specialist. The Customer Support Specialist will handle day-to-day tasks including providing customer support, ensuring customer satisfaction, offering technical support, and resolving any issues reported by customers. The role also involves maintaining positive customer interactions and assisting with analytical tasks to improve the support process.

Qualifications

  • Customer Support and Technical Support skills
  • Excellent Interpersonal Skills and Customer Satisfaction skills
  • Strong Analytical Skills
  • Proficient written and verbal communication skills
  • Ability to work effectively on-site
  • Experience in the beauty and wellness industry is a plus
  • Bachelor's degree in a relevant field or equivalent experience

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