
ai escalation specialist(customer support)
7 days ago
Job Summary:We are seeking a motivated and customer-focused Call Center Agent with the title as "AI Escalation Specialist" to join our dynamic team. In this role, you will be the first point of contact for our customers, responsible for addressing their inquiries, resolving issues, and providing information about our products and services. The ideal candidate is an excellent communicator with the ability to stay composed and professional while ensuring a p
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Escalation Specialist
2 weeks ago
Gurgaon, Haryana, India Group Bayport Full timeJob DescriptionJob Description For Escalation AdvisorAbout Group BayportGroup Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization that has re-defined the business of delivering high-quality custom products through a unique blend of cutting-edge digital technologies, robust manufacturing capabilities and global supply chain. An...
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AI Support Specialist
2 weeks ago
Gurgaon, Haryana, India beBeeSupport Full time US$ 1,04,000 - US$ 1,30,878Job Title: AI Support Specialist">Provide expert technical support and guidance to clients across a range of software applications, including Microsoft 365, Office Suite, and Adobe Acrobat.Key Responsibilities:Work closely with Level 1/1.5 support teams to resolve complex technical issues.Collaborate with senior engineers and vendors to escalate critical...
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Customer Escalation Resolution Specialist
2 weeks ago
Gurgaon, Haryana, India beBeeProfessional Full time ₹ 90,00,000 - ₹ 1,20,00,000Job Summary:We are seeking a seasoned banking professional to manage ongoing escalation cases, track reasons for escalations, and collaborate with customers and internal teams to resolve issues.Key Responsibilities:Manage ongoing escalation cases to ensure prompt, effective, and efficient resolution for customer issues on the MasterCard programManage offline...
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AI Customer Resolution Expert
7 days ago
Gurgaon, Haryana, India beBeeEscalation Full time ₹ 9,00,000 - ₹ 12,00,000**Job Opportunity:** AI Escalation SpecialistWe are seeking a highly skilled and customer-focused individual to join our team as an AI Escalation Specialist. In this role, you will be the first point of contact for our customers, responsible for addressing their inquiries, resolving issues, and providing information about our products and services.Key...
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Customer Support Specialist
2 weeks ago
Gurgaon, Haryana, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878Customer Support Specialist\\We are seeking an experienced Customer Support Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service through multiple channels, including voice and chat support.\The ideal candidate will have excellent communication skills, a strong ability to empathize with...
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Customer Experience Head
3 weeks ago
Gurgaon, Haryana, India Weekday AI Full timeThis role is for one of the Weekday's clientsSalary range: Rs 3000000 - Rs 7000000 (ie INR 30-70 LPA)Min Experience: 5 yearsLocation: Gurugram, NCRJobType: full-timeWe are seeking a highly motivated and customer-centric professional to join our leadership team as Customer Experience Head. This role is pivotal in shaping, managing, and elevating the customer...
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Moderation Escalation Specialist
1 day ago
Gurgaon, Haryana, India Roblox Full time US$ 90,000 - US$ 1,20,000 per yearEvery day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to...
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AI Specialist – Computer Science
3 days ago
Gurgaon, Haryana, India Ethara AI Full time ₹ 4,08,000 - ₹ 7,28,000 per yearEthara AI, a division of Green Rider Technology LLP, is at the forefront of AI post-training, evaluation, and domain-specific vertical creation for large language models (LLMs). We combine computer science expertise with advanced AI workflows to build reliable, scalable, and industry-ready AI systems.Our teams specialize in Supervised Fine-Tuning (SFT),...
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Customer Experience Head
2 weeks ago
Gurgaon, Haryana, India Weekday AI Full time ₹ 3,00,000 - ₹ 7,00,000 per yearThis role is for one of the Weekday's clientsSalary range: Rs Rs ie INR 30-70 LPA)Min Experience: 5 yearsLocation: Gurugram, NCRJobType: full-time We are seeking a highly motivated and customer-centric professional to join our leadership team as Customer Experience Head. This role is pivotal in shaping, managing, and elevating the customer experience...
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Customer Support Executive
1 day ago
Gurgaon, Haryana, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...