CRM Business Growth Strategist

2 days ago


Vijayawada, Andhra Pradesh, India beBeeCustomer Full time ₹ 75,00,000 - ₹ 1,50,00,000
We are seeking a visionary leader to spearhead our CRM efforts. The ideal candidate will possess exceptional strategic thinking, excellent communication skills, and a passion for driving business growth through customer engagement and retention.

Job Description:

  • Leadership Vision
    • Develop and execute comprehensive CRM strategies aligned with our business objectives, focusing on customer satisfaction, loyalty, and long-term relationships.
    • Lead a team of experienced CRM professionals, fostering a collaborative environment that promotes knowledge sharing, innovation, and continuous improvement.
  • Crm System Optimization
    • Oversee the configuration, customization, and integration of our CRM system, ensuring optimal performance, data integrity, and seamless user experience.
    • Analyze customer data, identify trends, and generate actionable insights to inform decision-making and measure campaign effectiveness.
  • Cross-Functional Collaboration
    • Collaborate closely with marketing, sales, and customer support teams to align CRM strategies, ensure consistency in customer experience, and drive revenue growth.
    • Provide training and support to CRM users, empowering them to effectively adopt and utilize the system to achieve their goals.
  • Strategic Thinking
    • Stay informed about the latest CRM technology trends and best practices, recommending innovative solutions and improvements that enhance our competitive advantage.
    • Monitor and analyze CRM performance metrics, making data-driven recommendations for improvement and process optimization.


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