Senior Design Leader

About This Opportunity
Job Title: Senior Engineering Manager – Experience Design, Retail Consumer Products
Reports to: Director, Product
Location: Bengaluru, India

We are seeking a seasoned Senior Design Leader to drive our design practice for retail convenience consumer technology in Bangalore. This role will spearhead the vision, strategy, and execution of user-centered design solutions, ensuring exceptional customer experiences and business impact across digital and physical touchpoints in the convenience retail sector.

This position will lead a high-performing team of UX/UI designers, researchers, and content professionals, overseeing the end-to-end design process from research and ideation through prototyping, testing, and final implementation. The successful candidate will partner closely with product management, engineering, and business teams to deliver intuitive, scalable, and innovative design solutions that meet and exceed customer expectations in convenience retail environments.

Key Responsibilities:

• Design Leadership: Define and execute the design vision and strategy for retail convenience consumer tech, ensuring alignment with business goals and user needs.
• Team Management: Lead, mentor, and grow a high-performing team of UX/UI designers, researchers, and content professionals.
• Design Excellence: Oversee the end-to-end design process, from research and ideation through prototyping, testing, and final implementation.
• Collaboration: Partner closely with product management, engineering, and business teams to deliver intuitive, scalable, and innovative design solutions.
• User-Centric Innovation: Champion user research and data-driven design, ensuring products meet and exceed customer expectations in convenience retail environments.
• Quality Assurance: Establish and enforce design best practices, accessibility standards, and brand guidelines.

Requirements:

• Design Expertise: Deep knowledge of UX/UI design, design systems, interaction design, and user research methodologies.
• Retail/Consumer Tech: Understanding of retail convenience, consumer technology trends, and digital/physical customer journeys.
• Leadership: Proven ability to inspire, mentor, and lead high-performing design teams.
• Stakeholder Management: Excellent communication and collaboration skills to work with cross-functional teams and senior leadership.
• Problem-Solving: Strong analytical and creative problem-solving skills to address complex user and business challenges.

Education & Experience:

• 12+ years of progressive experience in design, with at least 5 years in leadership or management roles.
• Demonstrated success in leading design teams to deliver high-quality, scalable solutions for retail, convenience, or consumer technology markets.
• Experience working closely with product and engineering teams in a collaborative environment.
• Strong business acumen and understanding of retail and consumer technology trends in the Bangalore/India market.

Benefits:

7-Eleven Global Solution Center offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees.

Work-Life Balance: Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.

Well-Being & Family Protection: Comprehensive medical coverage for spouses, children, and parents/in-laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches.

Wheels and Meals: Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.

---