Restaurant Operations Supervisor

4 days ago


Kolkata, West Bengal, India Hotel Polo Towers (Shillong) Full time

The ideal candidate for this role at Hotel Polo Towers (Shillong) will have experience in managing daily Front of the House and Back of the House restaurant operations, ensuring superior service delivery and customer satisfaction. Responsibilities include coordinating shifts, supervising staff performance, appraising employee productivity, estimating inventory needs, and implementing safety protocols. This person must be proactive in identifying areas to reduce waste and optimize operational costs.

A key aspect of this position is to promote the brand through local community engagement and word-of-mouth marketing. The successful candidate should be able to train new and current employees on customer service best practices and develop strategies to reach a broader audience. Effective communication skills are essential for maintaining open lines of dialogue with colleagues and stakeholders.

We are seeking an experienced hospitality professional who can oversee all aspects of restaurant management, including food quality control, vendor relationships, and compliance with sanitation regulations. A competitive salary package, commensurate with experience, is offered for this challenging role. Based on industry standards and location, we estimate the annual salary range for this position to be between $45,000 and $65,000 per annum, depending on qualifications and previous experience.



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