
Senior Account Recovery Manager
3 days ago
Job Summary:
We are seeking an experienced Credit Recovery Specialist to join our team. The successful candidate will be responsible for managing and monitoring overdue accounts, conducting field visits, and engaging with customers to resolve repayment issues.
Key Responsibilities:
- Manage and monitor overdue accounts for unsecured loans.
- Conduct field visits for follow-ups and recovery from delinquent customers.
- Engage with customers to negotiate and resolve repayment issues.
- Maintain accurate records of all communications and collection efforts.
- Coordinate with internal teams and legal departments when necessary.
- Ensure compliance with all regulatory policies during recovery processes.
Qualifications and Experience:
- Minimum 2 years of experience in unsecured collections (NBFC, Bank, or Fintech experience preferred).
- Willingness and ability to travel extensively as per operational needs.
- Proficiency in Microsoft Excel is mandatory.
- Graduate (mandatory) in any discipline.
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