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Senior Operations Specialist
2 weeks ago
We are seeking a skilled and experienced professional to join our team as a Senior Operations Specialist.
The ideal candidate will have a strong leadership background, excellent communication skills, and the ability to motivate and develop team members.
This role involves planning and implementing profit-enhancement programs in collaboration with the kitchen and marketing department. The successful candidate will also be responsible for preparing and submitting post-promotion reports to the F&B Manager.
Key responsibilities include:
- Planning and implementing strategic initiatives to enhance profitability
- Conducting daily briefings and supervising team members to ensure tasks are completed on time
- Building relationships with guests and regular patrons by providing personalized service
- Maintaining accurate records of departmental communications and updated notice boards
Requirements for this position include:
- Secondary or High School education
- Additional certifications in Food and Beverage will be an advantage
- Excellent reading, writing, and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Minimum 2 years of relevant experience in a similar capacity
