Customer Support Specialist

2 weeks ago


Coimbatore, Tamil Nadu, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 60,00,000
Job Role Overview

This is a customer-facing role that involves handling inquiries and resolving issues in a professional and courteous manner.

  • To be successful, you will need a bachelor's degree or equivalent experience in a related field with strong communication skills.
Key Responsibilities:
  • Provide excellent customer service via phone, email, or chat platforms.
  • Respond to customer complaints and resolve issues promptly and efficiently.
  • Collaborate with internal teams to resolve customer issues.
Requirements:
  • Excellent verbal and written communication skills in English, Hindi, Kannada, or other regional languages.
  • Strong analytical and problem-solving skills.
  • Basic knowledge of MS Excel.
Preferred Qualifications:
  • Minimum 1-year experience in a customer-facing role.
What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.


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