International Customer Support Liaison

1 week ago


Coimbatore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 3,24,000 - ₹ 4,20,000
Job Overview

We are seeking a skilled Customer Support Specialist to join our team. The ideal candidate should possess excellent communication skills and be passionate about providing exceptional customer support.

Key Responsibilities:
  • Efficiently handle customer calls in a professional manner.
  • Understand customer needs and provide tailored solutions.
  • Troubleshoot issues and escalate complex problems when necessary.
  • Maintain high-quality standards by adhering to call handling protocols.
  • Accurately record interactions.
  • Meet performance targets for customer satisfaction, call handling time, and resolution.
Requirements:

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple priorities.
  • Strong problem-solving and analytical skills.
  • Familiarity with customer relationship management software.
  • A passion for delivering exceptional customer experiences.
Benefits:

We offer a competitive compensation package, including:

  • A generous salary.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • A comprehensive benefits program.


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