Global Customer Experience Representative

2 days ago

Bengaluru, Karnataka, India beBeeCommunication Full time ₹ 17,000 - ₹ 30,000
Job Title:
Customer Care Specialist

Job Description:
As a Customer Care Specialist, you will be responsible for delivering exceptional customer experiences to clients across the globe. You will work in a dynamic environment, handling multiple conversations simultaneously and ensuring that every customer interaction is positive and memorable.

You will handle customer inquiries, provide product information, and answer questions to resolve issues promptly. Additionally, you will escalate complex issues to senior representatives when necessary and meet or exceed customer satisfaction targets.

Responsibilities:
  • Provide excellent customer service and support
  • Handle customer complaints and concerns effectively
  • Work collaboratively with cross-functional teams to achieve business objectives
  • Meet or exceed customer satisfaction targets


Requirements:
  • Bachelor's degree in any field
  • Minimum 6 months of experience in international customer support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with changing priorities


What We Offer:
  • A competitive salary package
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
  • The chance to work with a global company

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