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2 days ago
We are seeking a skilled Technical Application Specialist to join our team.
Job Description:
The successful candidate will be responsible for monitoring and troubleshooting applications, ensuring optimal performance and user experience.
Required Skills and Qualifications:
- Proven experience with Dynatrace setup and configuration.
- Experience in operational application management, including troubleshooting user issues and performing root cause analysis.
- Expertise in setting up alarming for Dynatrace and Splunk for different applications.
- Understanding of web technologies (HTML, CSS, JavaScript) and frameworks.
- Ability to analyze and optimize application code with respect to error handling and alerting.
- Strong understanding of synthetic monitoring and alarm management.
- Experience with ServiceNow or similar IT service management tools.
- Problem-solving mindset with a focus on continuous improvement.
- Experience in a similar liaison role between application and platform teams.
- Knowledge of ITIL practices and principles.
Benefits:
- Excellent communication and collaboration skills.
- Ability to work effectively with diverse teams, creating a cooperative environment where ideas and solutions are shared openly.
- Project management 'light' skills to follow up on tasks, ensure timely completion and efficiently manage multiple tasks and priorities.
- Sense of accuracy in monitoring configuration.
- Ability to provide support and training to application teams with varying levels of technical expertise.
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