Application Specialist

4 weeks ago

Vadodara, Gujarat, India Rotex Automation Limited Full time

We have an opportunity of Team Member - Application Engineering . If you are interested for the position, kindly fill up the link. Our team will reach you out once your profile gets shortlisted.

Qualification : B.E./B.Tech in Mechanical/Electrical Engineering with 2 – 6 yrs of experience.

Job Location : Vadodara

Mandatory Qualification Requirements:

1) Must have First class degree in B.E./B.Tech – Mechanical or Electrical Engineering. Female is preferable.

2) Must have 2 - 4 years of work experience in providing technical support/service of electro-mechanical products for industrial applications. Experience in tech support of Solenoid Valves/Pneumatic Products is preferable.

3) Must have successfully answered technical queries raised by Sales/Marketing personnel on electro- mechanical/pneumatic products w.r.t its application, material compatibility, equivalent/alternate to competitor product, proper selection of Catalogue products etc.

4) Must have hands-on experience in creating Item Codes and BOMs in ERP software. SAP is preferable.

5) Must be interested in building a career in Application Engineering/Tech Support domain. Not in Design.

PURPOSE OF POSITION :

Provide Application Engineering and Technical Support to FCS Sales/BD Team on FCS Products.

Job Responsibility :

1) Understand basic function & configuration rules of all our SOV, Coil and Valve products.

2) Create product string building rules for all our standard Catalogue products, NCPs, ETOs.

3) Create Marketing Codes and Production Codes for Catalogue/NCP Product Strings under supervision.

4) Create/Modify Item Codes & Static BOMs in SAP based on inputs given, under supervision.

5) Extend item codes to various group companies and manage BOMs in SAP as per guidelines.

6) Search 3D models/2D drawings in PDM. Search Item codes and BOM in SAP.

7) Resolve order booking issues related to Item codes and their properties.

8) Raise Help Tickets on IT/SAP team and follow-up to get SAP related issues it resolved.

9) Provide technical clarifications on Catalogue products function, their application, features & options, material compatibility, competitor model equivalent etc to Sales/Marketing team etc.

10) Validate valve strings selected by Sales/Marketing using ASB (Automatic String Builder) tool and/or Catalogue w.r.t customer technical requirements, clarify doubts with Sales/Customer and suggest suitable or alternate valve models/strings to avoid NCP requests.

11) Define/Validate Rotex valve strings which are equivalent to competitor valve strings.

12) Write Application Note and share it with Sales/Marketing team of existing Catalogue products.

Remarks for experience required -

Industry, if any specific requirement - specifically valve industry

Software Skills - Any ERP/SAP, Any CAD/Solidworks, Excel, Word

QMS requirements - NA

Tools Knowledge - Any ERP/SAP, Any CAD/Solidworks, Excel, Word

Process Knowledge - NA

Soft Skills - Patience, Meticulous Working, Team Work

About us :

For more information about us, you can refer our website

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