Technical Support Specialist

1 day ago


Vadodara, Gujarat, India beBeesolar Full time ₹ 4,50,000 - ₹ 6,00,000
Job Title: Technical Support Specialist

We are seeking a highly skilled professional to provide technical support and maintenance services for solar power systems.

  • Key Responsibilities:
    • Provide high-level technical assistance to installation companies and customers, including troubleshooting, problem resolution, and warranty claims.
    • Handle and record all technical calls and emails.
    • Conduct site visits to ensure quality installations and gather feedback from installers.
    • Maintain accurate records in CRM software and prioritize customer service requests.
    • Evaluate and address critical issues with the Construction Manager.
    • Track post-installation meter applications.
  • Requirements:
    • Experience in the solar industry or education in renewable energy is preferred.
    • Excellent communication and interpersonal skills.
    • Background in engineering or technical support.
    • Familiarity with solar systems, battery technology, and electrical diagrams.
    • Knowledge of CRM tools and MS Office.
    • Able to analyze problems and work independently.

This position will work closely with Sales, Design, and Customer Service teams, reporting to the Construction Engineering Manager. The ideal candidate will have a passion for community-powered solar solutions and a strong technical background.



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