Senior Administrative Specialist

2 days ago

Pune, Maharashtra, India beBeeSupport Full time ₹ 8,00,000 - ₹ 15,00,000
Job Title:

F&A Senior Admin Assistant

About the Role:

This role requires a highly organized and detail-oriented individual to provide exceptional support to external and internal customers, ensuring their expectations are met and exceeded.

Key Responsibilities:
  • Customer Support: Provide timely and effective support to customers, resolving issues and addressing concerns in a professional manner.
  • Collaboration and Communication: Work collaboratively with teams, utilizing strong communication and interpersonal skills to achieve common goals.
  • Workload Management: Manage workloads effectively, prioritizing tasks and meeting deadlines while maintaining attention to detail.
  • Training and Development: Assist in training and development initiatives, identifying areas for improvement and coordinating necessary trainings.
  • Data Security and Compliance: Maintain data security and compliance with policies, including SOX requirements.
Additional Duties:
  • Communicate with AFC contacts, WWF team, countries, F&A teams, and account executives.
  • Identify and coordinate trainings with supervisors.
  • Monitor workflow, planning schedules according to SLA requirements and volume.
  • Conduct monthly product knowledge tests for the team.
  • Follow up with countries to resolve issues.
  • Process ad hoc billing requests from countries.
  • Perform other duties assigned by the Team Lead, Supervisor, or Manager as per process.

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