Voice of Customer Advocate

Customer Service ExpertJob Summary:This is a full-time on-site role for a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering a positive customer experience.Key Responsibilities:Respond to customer inquiries and concerns in a timely and efficient...

Customer Service RepresentativeWe are seeking an experienced and proactive Customer Service Representative to join our team.As a key member of our customer-facing team, you will be responsible for handling customer inquiries via phone, email, and social media with empathy and efficiency. Your primary objective will be to ensure a smooth and positive customer...

We are seeking a highly skilled Support Professional to join our team.Role OverviewThis role is responsible for providing exceptional support via email, chat, and phone, resolving technical issues across web and mobile applications.Collaborate with cross-functional teams to resolve issues and improve product functionality.Develop clear, user-friendly help...

We are seeking talented professionals to support our clients as Voice Process Associates.Key ResponsibilitiesHandle inbound and outbound customer calls with professionalism.Resolve queries related to products, services, billing, or technical issues efficiently.Maintain accurate records of customer interactions and follow-up actions.Ensure high levels of...

International Voice Process TrainerThis is an exciting opportunity for a skilled and experienced Process Training Manager to join our dynamic team. As a key member of our voice process department, you will be responsible for developing and implementing comprehensive training programs that meet the needs of our global team.The ideal candidate will have a...

Job Title: Voice Process AssociateWe are seeking experienced and energetic professionals to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.Key Responsibilities:Handle inbound...

Are you a skilled live chat and email support specialist looking for a new challenge? We have an exciting opportunity for a Technical Support Specialist to join our team.This role involves providing top-notch support to our global user base, assisting traders in navigating our platform, troubleshooting issues, and understanding key features in real-time. As...

Customer Support ExpertWe are seeking a proactive and detail-oriented customer support expert to join our team at Upgrad.Key Responsibilities:Proactive Onboarding: Welcome new learners with a personalized call within 48 hours to guide them through account setup, platform access, and initial orientation.Red-Alert Engagement: Proactively contact at-risk...

Job OpportunityWe are seeking a highly skilled professional to join our international voice support team.This role involves handling customer inquiries via phone and providing top-notch service to clients worldwide.Key Responsibilities:Deliver exceptional customer experience through effective communication and problem-solving skills.Collaborate with...

Job Opportunity:We are seeking a highly skilled Customer Service Professional to join our team.The ideal candidate will have a bachelor's degree and excellent communication skills in English, Hindi, and Kannada. Freshers with good language competency or minimum 1 year of experience in customer service domains with multi-lingual voice campaigns are also...