Administrative Support Specialist

3 days ago


Malappuram, Kerala, India beBeeProfessionalism Full time US$ 60,000 - US$ 75,000
Patient Service Specialist

We are seeking a highly skilled professional to fill this role.

This position involves providing administrative support for a U.S.-based physical and rehabilitation medicine clinic, remotely. As the first point of contact, you will manage day-to-day operations of the front office, interacting with patients, therapists, and staff.

Key Responsibilities:
  • Financial Support: Collaborate with billing on insurance verification, billing, and session authorizations, educating patients on their insurance benefits and handling co-pay collection.
  • Scheduling: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers to ensure smooth patient flow.
  • Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists, proactively addressing no-shows and cancellations to maintain continuity of care.
Required Skills & Qualifications:
  • Experience: Minimum 1 year of experience in medical office roles with scheduling responsibilities.
  • Communication: Excellent verbal and written communication skills with clear accent (preferably American or British).
  • Software Proficiency: Electronic Medical Records (EMR) systems like Epic, AthenaHealth, or WebPT; Microsoft Office (Word, Excel); Google Applications (Sheets, Docs, Calendar) proficiency is a plus.


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