Develop Customer Relationships

17 hours ago


Kollam, Kerala, India beBeecustomer Full time ₹ 7,68,000 - ₹ 10,24,000
Customer Relationship Specialist Job Opportunity

This role involves effective collaboration with Australian customers and stakeholders, and fiber order management.

Main Responsibilities:
  • Communicate with customers via calls and emails throughout the order delivery lifecycle.
  • Ensure accurate feasibility checks and product selection using client tools, adhering to client standards and guidelines.
  • Create orders, follow up, and maintain end-to-end visibility of order status.
  • Proactively manage stakeholder engagement, ensuring clear and timely communication.
  • Maintain 100% Quality and KPI compliance for all deliverables.
  • Generate daily dashboards on order status and update customers as per agreed process.
Requirements:
  • Minimum 1+ years of experience in International Call center operations (Australian English).
  • Order Management knowledge is preferred.

This role requires excellent English communication skills and a customer-first mindset. Strong problem-solving abilities are also essential.



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